Saturday, November 28, 2009

Good Article on employment options

Came across this good article.

Take a read... I found it helpful to those looking to jump start your career.

Enjoy it!

Daniel

http://hotjobs.yahoo.com/career-articles-the_most_recession_proof_jobs_right_now-1045

Sunday, November 22, 2009

Emp. News 6. The Number 5 and Resumes Reviews

People of America!!! (and surrounding areas…)

Again I would like to thank those still getting back to me on their current employment situation. Soon I will have a master-grand-top-first-awesome record of what everyone does for employment, allowing me to better serve your needs.

And if I get you a lead that turns into a job, then you can take me to the brand new Orem In-n-Out! See? It’s a win-win situation! In other words, this would be your chance to buy me lunch. I know… Thank me later. Well, I will stop… Some of you are probably already shedding tears ;-)

Until then though, you can read below on available jobs and I will just wait for the lunch invite!

Also, today is November 5th 2009. In case you didn’t know this 5 is a special number. For instance there are five rings in the Olympic symbol. Basketball is played with teams of five players. The English alphabet has five vowels. The number itself is also a prime number and a Fibonacci number. Keep in mind that five was the lucky number for the superstitious French fashion designer Gabrielle `Coco' Chanel. In 1921 she chose the fifth day of the fifth month to introduce her new brand of perfume which she called Chanel No. 5. At that time its scent was unlike any others in a market dominated by floral perfumes. It was a huge success and today it is one of the most famous - and most expensive - perfumes available.

K, now let’s get you some more meaningful information that may take longer than five minutes to read ;-)

FEATURED SERVICE – Do you have a resume? Wanted to get reviewed by the pros at no cost? Just go here:

http://www.google.com/url?sa=t&source=web&ct=res&cd=1&ved=0CBQQFjAA&url=http%3A%2F%2Fwww.careerbuilder.com%2FJobSeeker%2FResumes%2FResumeCritiqueLanding.aspx&rct=j&q=resume+review+services&ei=mQ7zStGnM42sMMLgmOkF&usg=AFQjCNF3Oyl88O8pPUk1YDLWfPVax41tuA

FEATURED FULL-TIME JOBS – Some of you have already checked out the new website the church has put together for full-time jobs. That’s great. If you haven’t already I would recommend you do so. It’s a great resource and it connects you with employers. But beyond that I also have another full-time option for you. A close friend of mine works for a company called blue host. They do a bunch of stuff online. Mostly dealing with websites and domain name registration. They are look for both part-time and full-time help. They are local and are looking for people who are comfortable typing on a keyboard without looking at the keyboard. One of my close friends works there, so if you apply for the job feel free to tell them you know me and Morgan Anderson. That’s right baby, name dropping! If you are interested send your resume to: brooke@bluehost.com.

FEATURED PART-TIME JOBS – Are you the type of person that loves to dress up? Or maybe you care about the jeans brand? Have you heard of Plato’s closet? Well they’re hiring. If you have never been there, it’s a mix of Nordstrom and DI. They sell gently used brand-name clothes. In order for you to apply, this is where you need to go: http://platoscloset.com/about_careers.html

Once you have your application taking into the store. Their stories in Orem. Here’s the Google maps direction for it:

http://maps.google.com/maps?hl=en&source=hp&ie=UTF8&q=platos+closet+orem&fb=1&gl=us&hq=platos+closet&hnear=orem&cid=0,0,5284316514483562255&ei=mhHzSua3NYr6MaCehOkF&ved=0CAkQnwIwAA&ll=40.273927,-111.681046&spn=0.010167,0.022724&z=16&iwloc=A

Now if you are selected for an interview the manager that everyone loves his Britney. In case you need another name the owner of the establishment is Jason Young. I also have a friend who works there. Her name is Randee Anderson.

Now a few have come straight to the part-time jobs section, go back up and read about blue host. They are hiring both full-time and part-time positions. It really is a piece of cake to work there.

FEATURED INTERVIEW QUESTION – Okay, you have worked very hard to finish your resume. You have met with consultants, maybe a professor, whoever, and finally you submit your resume for the job. Before you know it, they select you among the applicants for an interview. What was excitement quickly turns into anxiety and self-doubt: Can I do this? Am I ready? Will I know the answers?

Don't sweat it friend, every week I am going to put on interview questions in this section with the three available answers to choose from. I will then explain which answer suits the employer best. As you see these answers try to tailor them in your own words. What would you say? Why would you say such a thing? To let you know there are two main types of interview questions: 1. A general question and 2. A behavioral question. I'm going to include one question of each. Here we go:


GENERAL QUESTION

“Why should we hire you?” Select the strongest answer.

(A) I can do this job. I know I can. Because I am a quick learner, I have the ability to pick up things faster than most people can. I currently am taking classes to learn some of the computer programs I don’t know. I can learn this job very fast and be useful almost immediately. I am looking for an opportunity to try something new.

(B) My strong people skills are what I can bring to this job and company. I have an ability to read people and treat them as individuals in a way that most people can’t. My customers always ask for me personally because they know I will give them excellent service. When I saw this job posted on the Internet, I knew that this was my job.

(C) If you compare my qualifications with your requirements, you will see that I am almost a perfect match for this position. You are seeking someone with years of experience and skills I have acquired in this industry, and in addition to that I have excellent writing skills. I have the ability to work with a wide variety of people at all levels. If you were to ask my former colleagues, they would tell you, “He is one-of-a-kind. He keeps the morale up in the work flowing.”

What answer do you think is the best? What would you choose? Why?

Below you will find which answer is the most preferred by employers (this is based on research):

The strongest answer is C. This is the strongest answer. The best way to persuade the interviewer that you are the best person for the job is to present yourself as being as close a match to the requirements as possible. Let him know that you are a match by telling them about your skills, particularly in the specific areas required. If you have something additional to bring to the job, that will make a difference; it may be the deciding factor in whether you get the offer. Quoting colleagues or bosses helps prove your point without your having to say so.

The mediocre answer is B. This is not as strong as answer C, but it has the right tone. Consider stating one or two strong points that you have outside the job description: an added value. This answer also shows strong confidence in yourself and your ability to do the job.

The weakest answer is A. This is the weakest answer because it has a desperate tone. It’s a difficult sell when you do not have the requirements for the job. This answer does demonstrate an eager attitude and a proven ability to learn quickly, which is the right approach to take when you’re lacking skills. Remember that the company is not in business to teach you new things but to get the work done.

Behavioral question

“What has been the most difficult training course or class you have ever taken?” Select the strongest answer:

(A) I don’t know if you want to consider the classes I took while I was getting my bachelors degree, but I had a couple of classes that were killers. I was carrying a full load of credits and working a 30-hour week. I had a geology class that was the most difficult class I ever took. The way I survived was to plan the projects and study times, and I would stick to the plan no matter what. Because that class was the most difficult I made sure that it was my main focus that semester. Focus was the key to surviving the course.

(B) I can’t think of one course that was more difficult than the others. I have taken a lot of training courses since I graduated from college. Because they pick up things easily and quickly, I move right along. The classes and courses I have enjoyed the most have been about finance and investing. I have a good mind for numbers in theory, and that has helped me in my previous positions. I intend to keep taking classes as a way to develop new techniques.

(C) I have taken a lot of training courses and my career. Some of them have had to do with business, somewhat personal growth, and some with technology. I enjoy a broad coverage of subjects. I’m a strong believer in continuous training. I guess the most difficult program have been in the area of technology, which probably is my weakest area.

The strongest answer is A. This is the strongest answer because it is the most specific. Even though it is not about business, it gives a good example of how you focus your efforts to get through a tough situation. It is desirable to give a business answer as your first choice, but if you can’t think of a situation that answers the question, give an answer that is as closely related to that question as possible. This is especially true for new grads or reentry persons. This answer indicates your ability to be organized and planned as well as defining your tenacity. The skills demonstrated are the important aspect of this example.

The mediocre answer is C. This answer is not wrong; it is just not a strong answer. On the positive side it does include the various kinds of training you have taken. In answer to this particular question it would sound better if you focused on a specific course that challenged you the most you say that the technology classes were the most difficult but don’t give any specifics that would add depth to your answer.

The weakest answer is B. This is the weakest answer because it does not answer the question. It is very general. It has some merit because it speaks about your ability to learn quickly and pick up information easily. It also demonstrates an ethic of continuous growth through learning, which is positive.

THE JACKPOT TIP – If you could do one thing that perhaps would put you ahead of the competition, what would it be? Ask people’s names. Let me explain what I mean: just yesterday I went to Plato’s closet to buy some clothes. I have never met the manager or the owner but I quickly became friends with the girl that helped me buy my close. Then I asked her who the manager was and who the owner was which she knew their names. So, if you’re looking to get a job somewhere and you happen to go there before you ever get hired ask who the manager is, or who the store owner is. If you ever want to interview and work at that location chances are by simply dropping those names you will be remembered.

TIPPING POINT – How many of you know what the brethren did before they became general authorities? How about the Presidency of the Seventy? If you have never done research on their background you may be surprised to find out the Elder Merrill J. Bateman (now an emeritus seventy) who was one of BYU’s presidents was also an executive of Mars Candies, which makes the popular Snickers and Twix. At first this may sound like useless information, but it may serve you well during an interview. Maybe you’re trying to work for a company that has something to do with Mars Candies or work there yourself. How about the Marriotts? Did you know that Bill Marriott is a member of the Sixth Quorum of the Seventies and lives on the East Coast? Did you know that he started the Marriott hotel chain with his brother Dick many years ago? Again this may become useful information if you’re trying to become an operations manager with the southwestern region of the Marriott hotel chain. You simply never know. So take the time to go read Wikipedia. You’ll be surprised to find out pieces and bits of information that may just serve you well. If nothing else this is a great way to start conversation and before you know it your network.

Okay everybody. I have to go to my job now. Remember to be nice to others as you wish others were nice to you!!

Best regards,

Daniel Souza

801-735-8281

daniels@byu.edu

Emp. News 5. Brick Oven and connections!

Howdy fellow job seekers!!!

First of all, THANK YOU for letting me know where you stand job-wise. I’m putting together a list of everyone in the ward with jobs and those that need them. So thanks for the replies back. If you haven’t replied yet though… Hey our church believes in repentance, so feel free to hit me up ;-)

How is everybody doing? Any big plans for Halloween night? Well, if I may here is a plug for the ward dance on Friday: it will be a blast! It starts at 8 until 11! You don’t want to miss this. You also don’t want to miss these job opportunities coming your way.

I have learned of a few jobs this past week that I believe will help those seeking part-time employment. Read on for more information. Remember that we have our very own part-time employment option. Just scroll to that section of the e-mail. Also, here’s something I think it deserved to be at the top of the e-mail.

Part-time goodness.

Many of you have heard of Brick Oven Restaurant. While food is plenty over there jobs at that establishment may not be the same way. There are however a few openings available. Also, did you know that three members of our ward work there? That’s at least an IN as you’re trying to make sure you’re connected to them somehow. The three stars are: Krista Stockton, Hailey Sutterfield and Kristin Judd. They rock!! By the way, remember that if you’re simply going to eat over there you should drop these girls a big fat tip! The bigger their tip, the better my 20% payout!

For the current openings please go here: http:1//brickovenprovo.net/employment.html

Also, I had a healthy conversation with Krista Stockton about employment at brick oven.

Our chat is pasted below:

Krista: I'll be quitting before the holidays, but I'm not sure by how much. A few days. Still, if there are people that will be around during the holidays, I'm pretty sure they could get a job at Brick Oven from now till then, at least in the Market Room. (Which is salad, pasta, and soup bars. They train everyone on salad bar first, and then they might learn pasta or sauces or assembling orders for delivery after they learn that.) We're often stretched pretty thin in the mornings, and it looks like they've got some openings in my department in the mornings (under salad bar attendant) right now. Actually, I know that at least one of the nighttime pasta chefs is quitting over Christmas, too.

If they can't be around for Christmastime, though, there's much less of a chance they'll be hired. I applied in early November a couple years ago, and whether or not I could stay during Christmas was the make-or-break point. (I could.) So, people who can stay for the holidays are most likely to get a job. It's worth trying, if they can't, but less probable they'll get a position. There will also be lots of openings after Christmas, but the earlier you apply then, the better.

Remember read below for more information on part-time jobs.

FEATURED SERVICE – If you’re going to BYU, there is a wonderful service you could take advantage of. It’s the career and counseling center. Want to know more, just go here: http://ccc.byu.edu/

FEATURED FULL-TIME JOBS Can I simply say WOW? The church has just released their brand-new employment website. It’s the coolest thing. Unlike the old archaic website this thing allows you to do a bazillion things, including of course searching for full-time jobs. Do you have a minute? Go check it out: https://betajobs.lds.org/ers/ct/home.jsf

I am finally proud to look and use a website that feels a little more 21st-century. There you can create your profile, search for jobs, further your education, etc. It seriously makes my job super easy. Kind of like a bread-making machine. You don’t do anything but still get the credit of hot fresh bread. You get the idea. Now go check out the site.

FEATURED PART-TIME JOBS – Okay, if you’re looking for quick employment this is the place for you.

I have learned of a few places that are hiring. Here they are: Shirley’s, UPS and Demand Studios.

First things first. Shirley’s is a bakery right here in our ward boundaries. Here is a link to their store: http://maps.google.com/maps?hl=en&source=hp&um=1&ie=UTF-8&q=shirley%27s+bakery+provo&fb=1&gl=us&hq=shirley%27s+bakery&hnear=provo&cid=0,0,10899891261445265542&ei=58fnSp-nDZT-tQP1pdioBQ&sa=X&oi=local_result&ct=image&resnum=1&ved=0CAwQnwIwAA

They are currently hiring. I stopped by and asked what it would take for someone to get a job over there and what they’re hiring for. They told me someone would simply need a resume and the job is to sell their goods over the counter. So if you live in the area most likely you won’t need a car because you can walk over to work. Plus they have amazing orange rolls. Just think about of the ones that don’t look very roll-like. You could eat them, because they can’t be sold anyways… Maybe I should get that job.

Moving along…

Three letters for you my friends UPS. UPS is hiring seasonal workers. As you can imagine demand for holiday packages is going to pick up really soon. They are looking for people to help drivers deliver those boxes. The best way to get signed up for that is to simply go to www.UPSjobs.com. If I remember right the pay I think it’s $9.50 or $10 an hour. Again if you’re looking for something simple easy quick this is the perfect job.

Now, on to Demand Studios. If you have always dreamed of doing freelance work this is the place. In a very quick overview Demand Studios provide content for a bazillion sites like YouTube, Google, e-learning websites, etc. What they do is they find the most common topics being searched on the web and pay freelance workers to provide content based on those topics. In other words if someone is interesting in learning how to swim in the river, Demanded Studios would recognize that need and hire you to go create a video or write an article on how to do that. Again there are lots of topics you can choose from and use the creative mind you got. They try to keep up with the demand for how-to videos and articles. They are not so interested in the quality of the finished product as much as if the content being delivered is enough for a listener or viewer or reader to understand what it takes to do the task. Check them out at www.demandstudios.com. They pay every week through PayPal so it’s really simple to get paid on your own time.

FEATURED INTERVIEW QUESTION – Okay, you have worked very hard to finish your resume. You have met with consultants, maybe a professor, whoever, and finally you submit your resume for the job. Before you know it, they select you among the applicants for an interview. What was excitement quickly turns into anxiety and self-doubt: Can I do this? Am I ready? Will I know the answers?

Don't sweat it friend, every week I am going to put on interview questions in this section with the three available answers to choose from. I will then explain which answer suits the employer best. As you see these answers try to tailor them in your own words. What would you say? Why would you say such a thing? To let you know there are two main types of interview questions: 1. A general question and 2. A behavioral question. I'm going to include one question of each. Here we go:


GENERAL QUESTION

“What are the most important things for you in a job/company?” Select the strongest answer.

(A) I look for a company that is growth-oriented, a place that is secure, where I can grow with the company. There are so many changes going on in the industry that I am seeking a company that has a solid reputation and foundation. I look for jobs where there has been low turnover because that usually is an indicator of the way people are treated and the benefits they are given.

(B) The number one thing that I look for in a job is the opportunity it allows. To have a chance to work on something really interesting that might make a difference in people’s personal or professional lives is my idea of job satisfaction. I don’t mean that I want to save the world, but if I can contribute to a company and the goal of that company, I know I can find satisfaction.

(C) The first thing I look for is job satisfaction. What I mean by that is a feeling that my work is of importance in some way to the bottom line or the bigger scheme of things. I also look for jobs that have advancement opportunities. I want to grow with the company. Lastly, I would like to enjoy my coworkers and have some fun. I spend a lot of time at my job and want it to be a good experience.

What answer do you think is the best? What would you choose? Why?

Below you will find which answer is the most preferred by employers (this is based on research):

The strongest answer is C. This is the strongest answer because it offers a broader sweep of values than the others do. Job satisfaction is among the top values of most candidates. Because you explain what job satisfaction means to you, the interviewer has a better idea of your career interests. Read through the job ad and determine what values are important at this company. If your values are in line with the company’s values, this is an opportunity to let the interviewer know that you will fit in and enjoy working there.

The mediocre answer is B. This is not a bad answer, but it may come across as a bit too ideal or “canned”. It’s like answering that you want world peace. It’s a good idea to be interested in the company’s bigger picture and to be a part of that picture, but you would sound better rounded and more realistic if you mention a few values that were broader-based, such as teamwork, authenticity, balance, or the need for a challenge.

The weakest answer is A. This is the weakest answer because it is focused too much on your benefits. This answer might be seen as an indicator of your insecurity, presenting you as someone looking for security in the company. No company can guarantee security in today’s world of change; that is an unrealistic goal. Asking about turnover is a good idea, but don’t state it as one of your criteria in an interview.

Behavioral question

“Can you give me an example of working in a fast-paced environment?” Select the strongest answer:

(A) I thrive on fast-paced environments where I am challenged to meet deadlines. The more pressure there is, the better I respond. I have been involved in as many as five projects at the same time, all with tight deadlines. I always learn from each project I accomplished and can apply the new information to the next project to be more efficient. I have the ability to think very quickly and respond to situations as needed, with a good sense of what is needed. I have never had an assignment in which I haven’t succeeded. I have very good organizational skills and communications skills. I also have great computer skills that can help with the tracking of a project.

(B)When I was a support person in a law office, there was one time when we have to get everything ready for a case and were short staffed because one of the other support persons was out ill. I took on the responsibility of coordinating all the reports. The first thing I did was sit down with the attorneys involved and ask them to give me an idea of the priorities that they needed to complete their part of the project. I then put together a tasks-spreadsheet and worked with everyone to keep on track. We worked late into the night: 2 AM. Instead of being tired, I felt energized throughout the experience. It was really rewarding when we finished the last task and made the deadline. Everyone was really surprised at how smoothly it went with all the obstacles I had to work around. I received a nice bonus for my efforts.

(C) We had this project to work on, and it seemed like everything was going wrong. First of all, we had a very tight deadline and were short a staff member. We had handled this type of pressure before, but this case was particularly important because it was one of our major clients. This case included a lot of visuals, such as charts and graphs and photos. The attorneys were really under a lot of pressure, and there was a lot of tension in the office. At one point I just felt like sitting down and crying, but I didn’t. I just kept working through the anxiety and tension. I knew that if we didn’t get this pulled together in time, there would be a very dissatisfied client. We all worked over time that weekend, but we completed the job on time.

The strongest answer is B. This is the strongest answer because it provides a very good example of pitching in and getting something done. This example points out organizational skills, initiative, leadership, judgment, the ability to communicate, and a willingness to do whatever it takes to get the job done. This story also provides an example of overcoming obstacles.

The mediocre answer is A. This answer basically gives the same information that is given in answer B, but without any examples. You say that you have very good organizational and communications skills. Prove it. Give an example. Anybody can say that he or she is good at any task, but when you give a specific example of a time when you did the task, the interviewer gets a better idea of how you worked in the past.

The weakest answer is C. This answer does not reveal any of your skills. There is too much emphasis on the problem without an explanation of your role. There are too many WE’s and not enough I’s. The only direct reference to your behavior is when you talk about how stressed you were: “I just felt like sitting down and crying.” The positive is that you said, “but I didn’t,” which indicates that you are not a quitter and that you have perseverance.

THE JACKPOT TIP – If you could do one thing that perhaps would put you ahead of the competition, what would it be? This week’s tip: Smile!!

You will be surprised how many people don’t do that. This simple act will not only open doors, but I will allow you to have a friendly contact inside the company. I know that sometimes it can be hard especially because you are feeling intimidated by your new employer, but don’t let that get in the way. Remember someone who does may just get the job.

TIPPING POINT – Further your education. Times are not the best economically. I don’t need to tell you that, so to make lemonade out of lemons you might want to consider going back to school and getting an extra degree. Even though this may make you a more marketable professional in the long run, remember that these types of decisions are to have the approval of the Lord. So make up your mind and get on your knees for approval of the decision you have made.

Okay everybody. It’s night-night time. Don’t forget to brush your teeth and say your prayers!!

Best regards,

Daniel Souza

801-735-8281

daniels@byu.edu

Emp. News 4. Snag-a-job. Quick hourly jobs!

Hello my fellow wardies!!!

Alright everyone, it’s another edition of your information–filled employment newsletter.

By a show of hands, how many of you have actually gone to the LDS employment resource Center? Oh come on, you didn’t really raise your hand did you? That’s okay if you did, that means you have gone. So now tap your own back!

Again people I can’t emphasize enough how big of a resource the center really is. It’s free and it only takes a few minutes and then they can totally… I am not going to give it away; you better go to find out for yourself.

Anyways, let's get on with the real stuff.

Part-time jobs in Provo? Go to: http://www.snagajob.com/

Now, this week we have a workshop. This workshop has been taught over a period of two days. But for this week they have designed specifically for people who have no time. It will be taught in a total of only three hours. If you could use the extra hand, here’s your option. The info is below:

FEATURED SERVICE –

Career

Workshop

A three-hour, interactive, job-search training to help you get a great job or internship

Date: Wednesday, October 14th

Time: 6 p.m. to 9 p.m.

Location: 3224 WSC

Contact: ersprovo@gmail.com

What’s in it for you?

gain a greater testimony of God’s concern for your career ● discover at least 10 positive characteristics you never knew you had ● learn (through lots and lots of practice) to communicate personal strengths to employers, graduate schools, internship providers, etc.● network like a champion ● discover your career identity ● learn to powerfully introduce yourself in 30 seconds ● learn to tame the elusive cover letter ● get ideas of resources for finding jobs ● get suggestions for composing effective resumes, cover letters, thank-you letters ● develop a vision of employment goals and a plan to achieve those goals ● learn strategies to be successful on the job ● solve the mystery of finding a job ● gain greater interviewing confidence (through lots of practice) ● learn how employers think ● understand what networking is and how to do it ● practice powerful methods for answering most interview questions ● find out you’re more awesome than you ever thought you were ● find out you’re more qualified than you ever thought possible ● find out about the most effective way to job search ● find out how your callings are actually teaching you job skills for work ● discover your power, and so much more...

Workshop created by The Church of Jesus Christ of Latter-day Saints

FEATURED FULL-TIME JOBS – here is another search engine that will help you find full-time jobs based on location: www.indeed.com

Are they helpful? Indeed! (You guys knew that was coming… I just had to do it!)

FEATURED PART-TIME JOBS – http://www.snagajob.com/

I provided a job that was referred to me by Nick Elmore in our ward. Since that last announcement Nick has provided me with some information. I’m going to paste it: “Hey this is Nick Elmore from the Provo Marriott. The job hotline number people can call to see what we are hiring for is 801-370-3503. They can then come in and ask for an application if they want.” Thanks 1 million Nick.

Are you going to UVU? http://www.uvu.edu/employment/

FEATURED INTERVIEW QUESTION – Okay, you have worked very hard to finish your resume. You have met with consultants, maybe a professor, whoever, and finally you submit your resume for the job. Before you know it, they select you among the applicants for an interview. What was excitement quickly turns into anxiety and self-doubt: Can I do this? Am I ready? Will I know the answers?

Don't sweat it friend, every week I am going to put on interview questions in this section with the three available answers to choose from. I will then explain which answer suits the employer best. As you see these answers try to tailor them in your own words. What would you say? Why would you say such a thing? To let you know there are two main types of interview questions: 1. A general question and 2. A behavioral question. I'm going to include one question of each. Here we go:


GENERAL QUESTION

“ What are your strengths?” Select the strongest answer.

(A) My strength is my strong people skills. I love working with people and helping them solve problems. My customers are very important to me, and I let them know it. I have had a lot of positive feedback on my skills from my customers.

(B) My strengths are a combination of my technical skills and my ability to work with a variety of customers. I consider myself a data-mining expert, but what makes me stand out from the competition is my ability to work directly with customers and get to the root of the problem. I can break down complex issues into simple, understandable concepts in language so that customers can understand what I am saying. I have received customer service awards in the technical area for the last two years.

(C) A strong background in customer service. Whether the customer is internal or external, I pride myself on my ability to work with people on problems and solutions. I have been chosen for the “customer service of the month” award every quarter for the last two years.

What answer do you think is the best? What would you choose? Why?

Below you will find which answer is the most preferred by employers (this is based on research):

The strongest answer is B. This is the strongest answer because it gives a broader picture of what you bring to the position: not only what is required – technical skills – but also the added value of being able to work directly with customers as well as a strong ability to communicate technical information in simple terms.

The mediocre answer is C. This is not as strong an answer as B. It is good in that it lets the interviewer know that you have a strong ability to work with internal and external customers and work with problems and solutions. This answer would be stronger if you blended in some of the skills that come from your experience or knowledge, such as your industry or product knowledge.

The weakest answer is A. This is a very general answer that could be used for any position. “I love working with people” and “I am a people person” are overused phrases. Helping people solve problems is to general a concept to make a good impression on the interviewer

Behavioral question

" Tell me about a time when your communication skills made a difference." Select the strongest answer:

(A) My skills are strong in written and oral communications. I write a great deal of the curriculum for teaching programs. I have worked with great teams and focus on the invaluable role of art as a source of cultural enrichment in our everyday lives. I have written interactive exercises and developed creative test models that are used as standards in the schools where I have worked. Communication with the teams I have worked with has made a huge difference in the success of my projects. I couldn’t have done it without their cooperation and communication.

(B) I have over five years of experience in developing and delivering programs for schools. I develop, organize, and conduct educational tour programs to Europe, focusing on relaying the role of art and history as cultural enrichment in our everyday lives. I cowrote and help produce a series of art videos that are used in educational institutions throughout the United States. I am known for my passionate delivery and presentation of materials that have been viewed as uninteresting when presented by others. It’s the way you present the information that makes the difference.

(C) One project I worked on involved developing the curriculum for a program dealing with cultural similarities in everyday life. The challenge was to communicate with my team members and get them as excited about their roles in the project as I was about mine. I talked to them individually, drawing out the particular interest as they had. I used this information to assign responsibilities where there was interest, enabling me to bring about extremely positive results through a team effort. The feedback from the team was that every person felt he or she had made a contribution in his or her own special way. It was worth the extra effort taken to listen and obtain their input.

The strongest answer is C. This is the strongest answer because the focus on the way you used communication skills to work with individuals, listening and implementing the ideas heard. Because good communication skills involve listening and writing as well as speaking, you have demonstrated a broad use of your skills. This is an answer that also shows strong leadership skills as well as the ability to appreciate the differences people bring to a situation.

The mediocre answer is B. This answer has all the makings of a good story; it just needs to be rearranged to focus on the communication issues and addressed the question. If you compare this example with the stronger answer C., you can see how this same information is given, but with more emphasis placed on communication with the team that brought about successful results.

The weakest answer is C. This answer speaks about your experiences as they are written on your resume, not as a relevant example of your experience. A specific example of any one of the skills you mentioned would be stronger than reiterating your resume content. The last part of this answer could be developed as an example of your presentation to a group and the feedback you obtain about your passionate delivery.

THE JACKPOT TIP – If you could do one thing that perhaps would put you ahead of the competition, what would it be? This week’s tip: Smell good!!

I am not kidding. I can guarantee that your body odor will exclude you from the candidates’ list faster than you can ask for it to be done. Now, you don’t have to overpower the room with the cologne you bought at Ross, simply because you got a good deal. But remember to wear deodorant and if you struggle with bad breath bring the mint. Or a few. Some people will get nervous during interviews, and unleash a terrible breath. I’m not saying that’s you, but it never hurts to have good smell about oneself.

TIPPING POINT – Are you still undecided on what to study?

Here is a website that will outline what jobs you can get based on a major. Thank you Wolverines!

http://www.uvu.edu/csse/facultystaff/jobinternshipopportunities/jobsbymajor.html

Okay everybody. It’s night-night time. Don’t forget to brush your teeth and say your prayers!!

Best regards,

Daniel Souza

801-735-8281

daniels@byu.edu

Hello everyone!!

This is another edition of your weekly employment newsletter.

As I have done in the previous weeks, I will continue to use the same format giving you tips on how to do better with your resume and job interviews. By the way, does anyone have a success story to share with me? I am eager to learn if you have been able to get a job. If you haven't, don't sweat it. I'm here to help!

This past week I had a chance to go to the LDS Employment Resource Center.

How many of you have taken the time to go there?

You don’t have to answer out loud just think to yourself. ;-)

They have a wonderful staff there. Full-time missionaries will sit down with you and help you find the best career based on your circumstances. People, that's a great resource the church has made available for you.

Did you also know that they have information on how to get scholarships?

That's right scholarships! So even if you already have a job and you are going to school remember you can still get help but this time through a scholarship. Those are only some of the things that the Employment Resource Center can help you with.

Where is it you ask? At the Provo D.I. I answer! (Second floor to be more exact. The entrance is on the south side of the building).

Anyways, let's get on with the real stuff.

If you are looking to get a part-time job to maybe help supplement your income, or simply give you a chance to work beyond your schoolwork, there is a great new website that focuses on hourly paid jobs. The address is: http://www.snagajob.com/

Now, this week we have a workshop. It's a great option because the price has just been reduced to zero. Yes, I have some connections and I have been able to pull some strings for members of the 162nd Ward it won't cost you anything. Go take advantage of it. And of course thank me later. The flyer is attached.

Please see below for some of what’s happening this week employment-wise.

FEATURED SERVICE –

Career

Workshop

A three-hour, interactive, job-search training to help you get a great job or internship

Date: Wednesday, October 14th

Time: 6 p.m. to 9 p.m.

Location: 3224 WSC

Contact: ersprovo@gmail.com

What’s in it for you?

gain a greater testimony of God’s concern for your career ● discover at least 10 positive characteristics you never knew you had ● learn (through lots and lots of practice) to communicate personal strengths to employers, graduate schools, internship providers, etc.● network like a champion ● discover your career identity ● learn to powerfully introduce yourself in 30 seconds ● learn to tame the elusive cover letter ● get ideas of resources for finding jobs ● get suggestions for composing effective resumes, cover letters, thank-you letters ● develop a vision of employment goals and a plan to achieve those goals ● learn strategies to be successful on the job ● solve the mystery of finding a job ● gain greater interviewing confidence (through lots of practice) ● learn how employers think ● understand what networking is and how to do it ● practice powerful methods for answering most interview questions ● find out you’re more awesome than you ever thought you were ● find out you’re more qualified than you ever thought possible ● find out about the most effective way to job search ● find out how your callings are actually teaching you job skills for work ● discover your power, and so much more...

Workshop created by The Church of Jesus Christ of Latter-day Saints

FEATURED FULL-TIME JOBS – Are you going to school to be a nurse? Did you know that most industries have specialized job search engines? Well, here’s this week’s option: http://www.nursingjobs.org/ So now that you know how to use a catheter, here’s a chance to put that into practice!

FEATURED PART-TIME JOBS – http://www.snagajob.com/

Also, I spoke with Nick Elmore in our ward (801.427.9557 nickelmore@gmail.com) and he said that there are some positions available at Marriott where he works. I would call the man for more info if you are interested! I don’t think it will hurt to also send chocolate his way… Just saying…

FEATURED INTERVIEW QUESTION – Okay, you have worked very hard to finish your resume. You have met with consultants, maybe a professor, whoever, and finally you submit your resume for the job. Before you know it, they select you among the applicants for an interview. What was excitement quickly turns into anxiety and self-doubt: Can I do this? Am I ready? Will I know the answers?

Don't sweat it friend, every week I am going to put on interview questions in this section with the three available answers to choose from. I will then explain which answer suits the employer best. As you see these answers try to tailor them in your own words. What would you say? Why would you say such a thing? To let you know there are two main types of interview questions: 1. A general question and 2. A behavioral question. I'm going to include one question of each. Here we go:


GENERAL QUESTION

"Let's begin with you telling me about yourself." Select the strongest answer.

(A) I was born in Salt Lake City. My mother was a nurse, and my father was a lawyer. I went to the local high school and then attended a state college and graduated with a major in English. I worked for four years at a high-tech company, where I was a customer service rep. Then I moved to a large company and worked there for two years as a help desk rep. I was at my last company for one year as a manager of customer service.

(B) I have a total of seven years in the customer service field. In my last job I managed a team of 14 reps. I have excellent communication and interpersonal skills, and that allows me to work with a broad range of people at various levels. My background includes working in Fortune 500 companies as well as smaller companies. My strength is my ability to organize and coordinate projects, making sure deadlines are met.

(C) I would be glad to. Would you like to know about my personal life or my professional life? What would you like me to focus on?

What answer do you think is the best? What would you choose? Why?

Below you will find which answer is the most preferred by employers (this is based on research):

The strongest answer is B. This is the strongest answer because it presents a good summary of what you have to offer. The interviewer knows your total years of experience, the types of companies where you have worked, and what you consider your strengths relative to the job. The answer also provides a good blend of knowledge based skills, transferable skills, and some personality traits. You are striving to give the interviewer a good snapshot of yourself.

The mediocre answer is A. This answer is all right but it is not as strong as answer be. This is basically a walk through the resume type of answer: I was born, attended college, and work at such-and-such place. It would benefit from more detail in the specifics, such as type of companies you work for or some of your strengths and personal characteristics. The ideal answer contains a well-rounded, current picture of you.

The weakest answer is C. This is a very common reply to this question but is a weak answer. It does not show any preparation or planning in regard to what the employer would be interested in knowing about you. Your reply to this question is your opportunity to lead the interview and start out by focusing on what you want the interviewer to know about you and your qualifications for the position.

Behavioral question

"Tell me about a time when we had to adapt quickly to a change."

(A) When I ran the numbers on a certain food item, I discovered that sales were declining. I had to move quickly to come up with a plan to turn the sales around. Using demographics, I discovered that we were off on our target market. I immediately put together a proposal, and within a week we had a new marketing focus to reach the right customers. The new plan included coupons, two-for-ones, and special display to attract customers. By the end of the month sales rose significantly.

(B) I actually like change. In fact I thrive on change. I am a person who can adapt easily to any situation you put me in. I was with one company where upper management changed three times in one year. I just don't let it get to me. I know how to roll with the punches. The worst thing for me is no change. To continue doing the same thing for years would really not be what I want for a job or career. Movement keeps me growing and learning; I like being challenged.

(C) Change is something that happens every day in this industry. A policy difference can make everyone jump, and we have very little power over the situation. That has been one of the most frustrating things about my current job. There are just too many changes, without any thought behind them. I don't want to complain about management, but sometimes they changed the way we were doing something and then a week later changed it back to the way it had been before. That can be very frustrating for an employee.

The strongest answer is A. This is the strongest answer because it gives a very action-oriented example: there was a problem. You moved quickly to solve the problem. The problem was resolved. There is a strong sense of what your role was in the situation. This answer also would be a good reply to a question dealing with problem solving or coming up with a creative idea.

The mediocre answer is B. This answer borders on being dangerous because it gives an impression of restlessness. Because you say that change is good while lack of change is deadly for you, the interviewer could get the impression that you aren’t going to stick around long particularly if this is a dead end job.

The weakest answer is C. This answer has a negative, whiny tone. It is a bad idea to badmouth former employers in an interview. Even if there were negative circumstances, it is best to let it go in the interview.

THE JACKPOT TIP – If you could do one thing that perhaps would put you ahead of the competition, what would it be? This week’s tip: Remember names.

I know many of us have a hard time remembering names. However once you remember someone's name, it makes everything personal. And if you're trying to get a job, that could make the difference versus the other candidate. It shows you're attentive and alert to the conversation with your prospective employer. How to do it? It is pretty simple actually!

Use the persons name in your next three sentences. For example, let's say I just met Sally. I would then go on to my questions using her name at the end of the sentence. I would say: "So, how big is your office Sally?" Then I would follow up with another question: "Sally, are your hours flexible for students?" And of course when you close the conversation remember to be courteous and use her name: "Well, I would like to take the time to thank you Sally. This has been a terrific chance to meet you."

You get the idea… You'll be surprised the more you use this technique the easier it becomes to remember people's names.

CAREER FAIRS – Meet companies hiring in the Salt Lake City Job Fair.

Wednesday October, 21, 2009

11:00 AM to 2:00 PM
Sheraton Salt Lake City Hotel

150 W 500 S
Salt Lake City, UT 84101
Get directions

All right friends, this is it for this week. Now get out there and go make some money.

Best regards,

Daniel Souza

801-735-8281

daniels@byu.edu

Employement Newsletter 2. Education and Multimedia Jobs

Howdy people,

As promised here is the first newsletter about employment. I know many of you are focusing on school and haven’t yet had a chance to look at some employment options. Perhaps you looked but couldn’t find anything that worked with your schedule. Well, whatever the case is, please see some information below regarding the topic.

Remember, NETWORKING is key! How many of you know what our stake president does for a living? In fact, how many of you even know his name? See, there’s something you can start working on…

Please see below for some of what’s happening this week employment-wise.

FEATURED SERVICE – For workshops, please go here. Great resources and most of them free!!! http://ccc.byu.edu/workshops

FEATURED FULL-TIME JOBS – Here is a list of a couple of websites that you can find some information on full-time jobs. The amount of jobs is simply too long for me to list them and this e-mail. The majority of the jobs listed here, may require a bachelors degree. However, not all of them need a four-year degree.

How many of you have seen the show Dirty Jobs on the Discovery Channel? Well the host of that show has created a website solely dedicate to helping you get a job. Some of which are the same jobs on see on the show. Go check it out: http://www.mikeroweworks.com/jobsite/jobs/?trade=default&state=UT

If you want to work with education go to: http://higheredjobs.com/

If you speark Spanish or is Hispanic, well there’s a website focused simply on that job market: http://www.latpro.com/index.php?wf=nshpfrm

Have you ever wanted to work with a film or TV crew? Here’s an address with some of those jobs available: http://www.b-roll.net/jobs/

A great resource is also Creative Cow. Their listings include jobs for multimedia (graphic design), film and TV. Take a look: http://forums.creativecow.net/cowjobboard

FEATURED PART-TIME JOBS – Some of the part-time jobs currently listed at BYU:

Administrative Secretary

Job ID: 5108

Provide secretarial support for 6 Library Administrators
Edit and create documents and presentations
Answer questions from patrons and library employees
Take minutes in library meetings
Help plan and organize conferences, meetings and events
General secretarial duties
Other projects as they arise Qualifications:
Longevity preferred
OST, including spelling and proofreading--60+ wpm required on typing test
Proficient in using Microsoft Word, Excel and Outlook
Excellent customer service and telephone skills
Good note-taking, writing and editing skills
Self-motivated, with maturity to stay on task
Maintain confidentiality
Pay great attention to detail and be able to handle stressful situations

Preferred Qualifications:
English Major
Knowledge of WordPerfect
Additional Information Job type: Other Job category: Work-study Location: On-campus Hours per week: 20 Number of positions: 1 Hourly wage: Work days/times: 8am - 12pm; M-F Start / Finish date: Immediately Position type: Clerical, Library Application Instructions:
To work on campus, students must present their social security card for IRS purposes.

Take OST in Student Employment Services-2024 WSC. Email current resume and OST scores to lao_secretary@byu.edu. We will contact you to set up an interview.

Barber/Stylist

Job ID: 5145

The qualified applicant will be responsible for all aspects of a stylist/client relationship. Varied work schedule and some weekend work required. Product sales and cash register skills will be needed. Qualifications:
Utah State Cosmetology/Barber License Required. Skilled in both Men's and Women's Haircuts. Able to work and communicate with clients. Friendly and out-going personality. Willingness to work flexible hours. BYU Honor Code standards apply. Experience preferred.
Additional Information Job type: Other Job category: Work-study Location: On-campus Hours per week: 20 Number of positions: 2 Hourly wage: $9.00 Work days/times: varies Start / Finish date: ASAP Position type: Miscellaneous Application Instructions:
To work on campus, students must present their social security card for IRS purposes.

Qualified applicants can bring a resume to Dan Thomas, BYU Barbershop/Salon, 1030 WSC.

Catering Cook M-F 3pm-7pm

Job ID: 2997

Cooking for BYU Catering, making sauces, meats, pasta and more everyday. Fast-paced, fun environment.
50% off card for Cougareat!
Qualifications:
Do not apply if you cannot work the full times and days (exception: you may come in a few minutes late or leave a few minutes early if you have class).
Cooking experience preferred, but not required.
Will need to get a Food-Handlers permit and Hazcom certification after employment.

Additional Information Job type: Other Job category: Work-study Location: On-campus Hours per week: 20 Number of positions: 2 Hourly wage: $7.25 Work days/times: M-F 3pm-7pm Start / Finish date: ASAP Position type: Dining Services Application Instructions:
To work on campus, students must present their social security card for IRS purposes.

Apply online and LEAVE A CURRENT PHONE NUMBER or email Erin at erinthompson88@gmail.com with your resume, current phone number and position you are applying for.

Student Machinist

Job ID: 9592

Run manual lathes and mills and other machine tools to produce parts and projects. Perform other shop duties such as material handling, cutting and shop cleanup. Qualifications:
Must have some experience with lathes, mills other machine tools and measurement tools. Should be able to read simple blueprints/drawings.
Additional Information Job type: Other Job category: Location: On-campus Hours per week: 10-12 Number of positions: 1 Hourly wage: $9.00 Work days/times: M-F 8:00am-5:00pm Start / Finish date: ASAP Position type: Miscellaneous Application Instructions:
To work on campus, students must present their social security card for IRS purposes.

Please deliver resume to:
therin@byu.edu
or
108A CTB

FEATURED INTERVIEW QUESTION – Okay, you have worked very hard to finish your resume. You have met with consultants, maybe a professor, whoever, and finally you submit your resume for the job. Before you know it, they select you among the applicants for an interview. What was excitement quickly turns into anxiety and self-doubt: Can I do this? Am I ready? Will I know the answers?

Don't sweat it friend, every week I am going to put on interview questions in this section with the three available answers to choose from. I will then explain which answer suits the employer best. As you see these answers try to tailor them in your own words. What would you say? Why would you say such a thing? To let you know there are two main types of interview questions: 1. A general question and 2. A behavioral question. I'm going to include one question of each. Here we go:
GENERAL QUESTION

“Tell me about a time when you had to deal with an angry customer." Select the strongest answer.

(A) A woman called and was yelling about a product that didn't work. I listened and let her vent. I then made sure that I understood all the facts and told her that I would call her back within the next two hours. I did some research and found that her product was still under warranty and that we could send her a replacement product at no charge. I called her back, and she was glad to hear that. She thanked me and asked for my supervisor's name so that she could report my efficient service.

(B) Since I work in customer service, this happens every day. Someone calls and yells at me, and I have to take it. Sometimes I can help the customer by making a suggestion or referring the customer somewhere else, but not always. I just try to stay calm and not get irritated. I know that the customers aren't yelling at me and that they are really frustrated. I try to help as much as I can.

(C) Every time I get one of these angry people, I have to just sit and listen. Some days it is difficult to hear all the complaints, but that's the nature of the job. I just try not to take it personally and get through the day.

Answer do you think is the best? What would you choose? Why?

Below you will find which answer is the most preferred by employers.

The strongest answer is A. This answer is the strongest one because it provides a specific example of your experience in dealing with an angry customer. The interviewer can recognize through your example skills that are relevant to the job: communication, listening skills, good customer service skills, patience, the ability to research facts, and good follow-through.

The mediocre answer is B. This is not as strong an answer because it lacks an example. The interviewer may sense a good work ethic and attitude but doesn't hear an example of how you handled a stressful situation or learn about any experiences you have had in dealing with customers. This represents a missed opportunity.

The weakest answer is C. This is the weakest answer because it has a negative tone; it is almost whiny. It does not demonstrate an attitude that is supportive of customer service and does not offer any examples of the skills you have used to deal with situations like this one. The interviewer does not learn how you'd deal with customers from this answer.

Behavioral question

"Your resume states that you're a hard worker. Can you give me an example of a time when you work hard?"

(A) I always tried to get the work done on time. Sometimes that means working overtime. Sometimes I can't get all my work done during the day and am willing to stay late to finish up. There have been times when I just couldn't get everything done no matter how hard I work. I always do my best to meet deadlines, but sometimes you just have to let go. I would rather do it right and be late then do it wrong and be on time.

(B) I am a very hard worker. I am always punctual and get my work done. The tighter the deadline is, the harder I work. I plan my day so that I am never late with my work, and I always meet deadlines. If you asked my last boss, he would tell you what a hard worker I am. I do what ever I have to do to get the job done.

(C) My boss had a really important project, and it didn't look like we were going to make the deadline. I volunteered to do some late nights and weekends. My boss and two other coworkers worked seven straight days with no time off. My piece of the project was to coordinate all the information and enter the data. It was a real team effort, but we were able to meet the deadline, and that made my boss look good. He rewarded us all for our efforts.

The strongest answer is C. This is the strongest answer because it gives a specific example of going "above and beyond" what was expected. Some of the skills that appear in this answer are initiative, teamwork, coordination skills, a great attitude, and a cooperative spirit—and a willingness to make the boss look good.

The mediocre answer is B. This is not as strong an answer. It provides all the right traits—punctual, conscientious, good attitude—but no examples of using those traits in an actual situation. This answer does benefit from the endorsement from your boss. Bringing the boss into the story is a great way to strengthen the story.

The weakest answer is A. This is the weakest answer because it does not include an example of working hard and emphasizes meeting deadlines, which is not quite the same scale. The interviewer could get the idea that you miss deadlines and have a difficult time keeping up with the workload. This answer needs to emphasize the times you stayed late and why the workload was too big to handle.

THE JACKPOT TIP – If you could do one thing that perhaps would put you ahead of the competition, what would it be? This week’s tip: Study your employer. Most employers want to know that you, as a candidate for the job, is interested in knowing what it takes to do the job. Ask questions related to the job, before and during the interview. Ask the prospective employer how success can be measured through one's performance. Such questions will show that you are interested in the position and has done the necessary homework regarding the available spot.

CAREER FAIRS – this is what is happening this week for career fairs:

BYU is having it's own career fair this week September 30th 2009

For more information please log on to: http://ccc.byu.edu/career-fair-main-page

Remember to research the prospective employers who will be there.

Even if you have never been to a career fair, it’s worth the effort to go and check it out. Go see what happens and how others dress. If you are going to get a job, remember to dress for success, have many resumes ready to hand out and go make a great impression. Remember employers are on BYU’s campus because they like the quality of students that go there.

If you have made it to the bottom of this congratulations! Now go get hired! ;-)

Daniel Souza

801-735-8281

daniels@byu.edu